Contact information
Contact Information
Customer Support
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Email: support@glowcosmetics.com
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Phone/WhatsApp: +[country code] [number]
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Live Chat: Available on site (Mon–Fri)
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Hours: 09:00–18:00 CET/CEST, Mon–Fri (excluding public holidays)
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Average response time: within 24 hours
Returns & Exchanges
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Return request: email returns@glowcosmetics.com with your order number
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Return address: [Company / Returns Dept], [Street + No.], [Postcode] [City], [Country]
Business & PR
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Wholesale / Partnerships: partners@glowcosmetics.com
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Press / Media: press@glowcosmetics.com
Company Details
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Legal name: Glow Cosmetics [Ltd/AB/GmbH/etc.]
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Registered address: [Full registered address]
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Registration / Company No.: [XXXXXXXX]
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VAT / Tax ID: [EU VAT No., e.g., SE123456789901]
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Data Protection Contact (GDPR): privacy@glowcosmetics.com
Complaints & Dispute Resolution
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We aim to resolve issues directly via support@glowcosmetics.com.
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EU consumers may also use the ODR platform for online dispute resolution.
Social
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Instagram: @glowcosmetics
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TikTok: @glowcosmetics
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Facebook: /glowcosmetics